Our Services
ncbpinc.com
NCBP represents the most reliable manufacturers in each of their
respective product categories. Because of the partnerships we have with
the top manufacturers, NCBP is able to stand behind every product—
which in turn, enables us to provide extraordinary services. The products
we distribute coupled with the services we continue to establish (as new
technologies launch) make NCBP unparalleled.
NCBP has invested heavily in tools and resources that help our
customers leverage the most benefits from their POS investment. As
part of that commitment, we have launched a fully-featured customer
support portal for our customers, allowing 24/7 access and convenience.
Customer Service Portal
Remote Care Center
PCI DSS Security
Problem Prevention
Virtual Technician (VT) Vigilix...
24/7/365
Monitoring Services
Preventing System Downtime
Automated Diagnosis & Problem Resolution
Critical Business Alerts such as:
• Bandwidth & CPU Spikes
• Disk Space
• Version Changes
NCBP is committed to providing prompt, priority response to customers with
a current Technical Support Agreement. Support calls will be escalated, and
technicians will be promptly dispatched to resolve your technical issues 24/7/365.
I just can’t stress how much our relationship with North Country
has helped to make our business successful. They’re our IT
department and respond immediately to our needs and requests.
—Becky Molenhaur
, BD’s Mongolian Grill
