service level agreements
You have a million things on your to-do list and resolving an A/V
maintenance issue isn’t one of them! That’s where we come in. A
DRI Service Level Agreement gives you access to a full service
audio visual integration team for everything from technical phone
support to on-site rapid response service calls.
When rapid response is required or general preventative
maintenance is routinely performed, give yourself peace of mind
knowing DRI, the industry experts, are maintaining your audio
visual investment. Scheduled preventative maintenance and rapid
support eliminates downtime and vastly improves performance.
Unlimited end-user support
Equipment cleaning and testing
Loan equipment upon failure where available
Lamp monitoring and preventative maintenance within SLA period
Quarterly service included
Anytime Service Calls
Rapid Response Service Calls
A Service Level Agreement from DRI
ensures that you receive the best
possible return on investment from your
audio visual and broadcast solution.
