McShane's Inc.

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Sales, Training, Service and Support
Our expert sales team is second-to-none in the industry—
boasting more than 100 years of combined knowledge,
education and a passion for serving our valued customers.
Factory-trained Technicians
Canon • HP • KIP • Konica Minolta • Muratec
Our manufacturer alliances:
System Engineer Support
McShane’s continues to evolve as technological advances
and new products bring efficient and cost-effective in-
house printing solutions right to our customer’s door. We
provide complete digital imaging solutions by aligning
with the most trusted manufacturers in the industry.
These alliances allow us to provide you with the right
equipment to best suit your specific needs and budget.
We do the research so you don’t have to!
No matter what size your business is, McShane’s makes
it our business to understand the latest regulations and
industry standards within yours—without sacrificing
convenience. Our information-sensitive customers
include such industries as: financial services, healthcare
services, legal services, manufacturing, architectural and
engineering services.
Equipment
We employ a team of dedicated, factory-trained
technicians who are guaranteed to respond to your
service call within four hours of initial contact. Our
technicians participate in continuous education and
training in order to provide our customers with the best
service support in the industry.
The McShane’s Support Trainers offer customized, hands-
on training programs at your facility, as well as free
phone support training after equipment installation.
Support involves:
IT Support
Our System Engineers have more than 15 years
of experience in the industry. Certified with both
Canon and Konica Minolta machines, they are well-
equipped to handle every business challenge.
Canon Image Ware Document Manager/Scan Manager
Canon System Engineer Certification
Konica Minolta Fiery Print Server Certification
Microsoft A+ Certified
Microsoft Certified Professional
Canon Digital Imaging Certification
Canon Digital Communications Certification
Software Specialists End User Connectivity
Administrative Set Up Installation/Troubleshooting