Miami-Luken - page 4-5

Mission, Vision & Guiding Principles
Our Mission:
To challenge, trust and respect each other, to celebrate successes and overcome
failures, to effectively communicate and relentlessly drive innovative healthcare solutions.
Our Vision:
To be the most progressive, customer-centric company in the healthcare supply
chain, committed to empowering all employees towards a shared passion for improving
community wellness.
Our Guiding Principles:
People Make the Difference
– People are this company’s foundation. Empowering them to
drive positive change through effective training and decision autonomy ensures our future.
Accountability and Pride
– Our work is paramount to healthcare results in the communities
we serve. Reaching 100% availability and order accuracy is what all employees strive for each day.
Fact-Driven Decision Making
– Our steadfast pursuit of knowledge and facts drives our
strategy for performance improvement. We dare to test assumptions others take for granted,
validating and innovating as a result.
Action Bias
– We believe that success is to be celebrated, and failure is to be overcome.
Creating better results for customers, the consumers and our employees means constantly
challenging the status quo.
Right Results, Right Way
– Our success begins and ends with our integrity. This truth pushes
our relentless efforts to positively influence the communities we serve because how we get
there matters.
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